Política de privacidad

PRIVACY POLICY

Last Updated: October 23, 2026

CLIPZY ("we," "us," or "our") operates the online store available at https://www.vyrog.com, including its website, information, content, features, tools, products, and related services (collectively, the "Services").

Our store is powered by Shopify, which enables us to provide our Services and facilitate online transactions.

This Privacy Policy explains how we collect, use, process, disclose, and protect your personal information when you visit our website, use our Services, make a purchase or other transaction, or otherwise communicate with us.

If there is a conflict between our Terms of Service and this Privacy Policy regarding the collection, processing, or disclosure of personal information, this Privacy Policy will govern those matters, subject to applicable law.

Please read this Privacy Policy carefully to understand how your personal information is handled and the rights that may be available to you.

1. PERSONAL INFORMATION WE COLLECT OR PROCESS

When we use the term "personal information," we mean information that identifies you or can reasonably be associated with you or another identifiable individual.

Personal information does not include information that has been anonymized or de-identified so that it can no longer reasonably identify an individual.

Depending on how you interact with our Services, your location, and applicable law, we may collect or process the following categories of personal information:

  • Contact Information: Your name, email address, telephone number, billing address, shipping address, and other contact details.

  • Financial and Payment Information: Payment method details, payment confirmations, transaction records, and other information necessary to process purchases. Payment information may be processed directly by Shopify or authorized payment providers.

  • Account Information: Your username, account credentials, preferences, settings, and other information associated with a customer account, where available.

  • Transaction Information: Products you view, add to your cart or wishlist, purchase, return, exchange, or cancel, together with your order history.

  • Communications: Information you provide when contacting our customer support team, submitting inquiries, or otherwise communicating with us.

  • Device Information: Information concerning your device, browser, internet connection, IP address, and other technical identifiers.

  • Usage Information: Information regarding how and when you access, browse, and interact with our website and Services.

The categories of personal information we process depend on the Services you use and the information necessary to provide them.

2. SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

Directly From You

When you place an order, create an account, contact us, provide payment or delivery information, or otherwise interact with our Services.

Automatically Through Our Services

When you visit our website or interact with its features, including through cookies, analytics tools, and similar technologies.

From Our Service Providers

Including Shopify, payment processors, fulfillment providers, shipping companies, and other third parties that assist us in operating our business.

From Business Partners and Other Third Parties

Where permitted by applicable law, we may receive information from advertising partners, analytics providers, and other third parties.

3. HOW WE USE YOUR PERSONAL INFORMATION

We may use personal information for the following purposes:

Providing, Personalizing, and Improving Our Services

We process personal information to operate our online store, fulfill our contractual obligations, process payments, prepare and deliver orders, provide order confirmations, facilitate returns and refunds, manage customer accounts, and improve the overall shopping experience.

This may include remembering your preferences, recommending relevant products, and improving website functionality.

Marketing and Advertising

We may use personal information to communicate promotional offers, provide product recommendations, measure advertising effectiveness, and display relevant advertisements on our website or third-party platforms.

Marketing communications and personalized advertising will be conducted in accordance with applicable laws, including consent and opt-out requirements.

You may unsubscribe from promotional emails using the unsubscribe instructions included in those communications.

Security and Fraud Prevention

We use personal information to authenticate accounts, identify suspicious activity, prevent fraud, investigate potential security incidents, and protect our customers, business, and Services.

Customers are responsible for maintaining the confidentiality of their account credentials.

Customer Communication

We use personal information to respond to questions, provide customer support, communicate order updates, resolve complaints, and maintain customer relationships.

Legal and Regulatory Compliance

We may process personal information to comply with applicable laws, respond to lawful requests from authorities, maintain legally required records, resolve disputes, and enforce our policies.

4. LEGAL BASES FOR PROCESSING

Where applicable data protection laws require a legal basis for processing personal information, we may rely on:

  • Performance of a Contract: Processing necessary to fulfill purchases, provide Services, and meet our contractual obligations.

  • Legitimate Interests: Processing necessary for reasonable business purposes, including security, fraud prevention, customer service, and service improvement, where permitted by law.

  • Legal Obligations: Processing necessary to comply with applicable legal requirements.

  • Consent: Processing based on your consent, including certain marketing activities and nonessential tracking technologies where consent is required.

Where processing is based on consent, you may withdraw that consent at any time, subject to applicable law.

Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

5. HOW WE DISCLOSE PERSONAL INFORMATION

We may disclose personal information to third parties for legitimate business purposes, including:

Shopify and Service Providers

We may share information with Shopify and providers supporting website hosting, information technology, payment processing, analytics, customer service, order fulfillment, cloud storage, and shipping.

Marketing and Advertising Partners

We may disclose certain information to advertising and marketing partners to support promotional activities, advertising measurement, and personalized advertising, where permitted by law.

Depending on your jurisdiction, certain disclosures may qualify as the "sale" or "sharing" of personal information or processing for targeted advertising.

Where applicable, you may exercise your right to opt out through our Data Sharing Opt-Out page.

At Your Direction or With Your Consent

We may disclose information when you request or authorize us to do so, including when using third-party integrations or social media features.

Affiliates and Business Relationships

Where applicable, we may disclose information to affiliated businesses or entities involved in providing our Services.

Legal Requirements and Business Transactions

We may disclose information when necessary to comply with legal obligations, respond to lawful government requests, enforce our policies, protect rights and safety, or facilitate lawful business transactions such as mergers, acquisitions, or reorganizations.

We do not disclose personal information for purposes inconsistent with this Privacy Policy without an appropriate legal basis.

6. OUR RELATIONSHIP WITH SHOPIFY

Our online store is hosted and powered by Shopify.

Shopify collects and processes certain personal information concerning your access to and use of our Services to provide, maintain, secure, and improve its platform.

Information submitted through our website may be transmitted to Shopify and authorized third-party service providers located in countries other than your country of residence.

Certain Shopify features may involve processing information obtained from your interactions with our store, other merchants, and Shopify's services.

Depending on the specific processing activity, Shopify may act as a processor, service provider, or independent controller of personal information.

For additional information about Shopify's privacy practices, please review the Shopify Consumer Privacy Policy.

You may also review available privacy rights and controls through the Shopify Privacy Portal.

7. THIRD-PARTY WEBSITES AND LINKS

Our Services may contain links to websites, applications, or online platforms operated by third parties.

We do not control the independent privacy practices, security measures, or content of third-party websites.

We encourage you to review the privacy policies and terms of any external websites before providing personal information.

Information shared in public or semi-public areas, including third-party social media platforms, may be accessible to other users and subject to the policies of those platforms.

The inclusion of third-party links does not necessarily constitute an endorsement of those websites or their operators.

8. CHILDREN'S PERSONAL INFORMATION

Our Services are not intended for children who are below the age at which they may lawfully use or purchase through our Services without appropriate authorization.

We do not knowingly collect personal information from children in violation of applicable law.

If you are a parent or legal guardian and believe that a child has provided personal information to us without the legally required authorization, please contact us.

We will review such requests and take appropriate action in accordance with applicable privacy laws.

We do not knowingly sell or share the personal information of individuals under 16 in violation of applicable law.

9. SECURITY AND RETENTION OF PERSONAL INFORMATION

We take reasonable administrative, technical, and organizational measures designed to protect personal informa